Full Time
  • Calangute , Goa

General Manager

Fat Fish

Jobs Description

Operations Management: Oversee all departments including front desk, housekeeping, maintenance, food and beverage, and any other operational areas. Develop and implement operational policies, procedures, and standards to ensure smooth and efficient functioning of the establishment. Monitor and analyze operational performance metrics, identify areas for improvement, and implement corrective actions as necessary. Staff Management: Recruit, train, and supervise staff members, ensuring they deliver exceptional service and adhere to company policies and procedures. Conduct regular performance evaluations, provide feedback, and implement training programs to enhance employee skills and performance. Foster a positive and productive work environment that encourages teamwork, professionalism, and employee growth. Customer Service: Ensure that all guests receive prompt, courteous, and personalized service throughout their stay. Address guest concerns, complaints, and requests in a timely and effective manner, striving to exceed their expectations. Monitor guest feedback and implement strategies to continuously improve guest satisfaction and loyalty. Financial Management: Develop and manage the annual operating budget, revenue projections, and cost control measures to maximize profitability. Monitor financial performance against budget and implement strategies to optimize revenue generation and minimize expenses. Prepare regular financial reports and forecasts for senior management, highlighting key performance indicators and areas of concern. Marketing and Sales: Collaborate with the marketing team to develop and implement marketing strategies to attract new guests and retain existing ones. Participate in sales activities, including client meetings, negotiations, and presentations, to drive revenue growth and achieve sales targets. Maintain relationships with key clients, partners, and industry stakeholders to enhance the hotel's reputation and market presence. Quality Assurance: Ensure that the hotel meets or exceeds quality standards set by the company, brand, and regulatory authorities. Conduct regular inspections of the property to identify maintenance issues, cleanliness standards, and safety hazards, and take appropriate action to address them. Implement quality improvement initiatives and monitor their effectiveness to enhance guest satisfaction and loyalty. Safety and Compliance: Ensure compliance with all applicable laws, regulations, and industry standards related to health, safety, and security. Develop and implement emergency response procedures, crisis management plans, and security protocols to ensure the safety and well-being of guests and staff. Conduct regular safety training sessions for employees to promote awareness and preparedness in case of emergencies.

Company Profile

Valley Meadows Farm is a beautiful haven nestled in the charming Goa. It’s a perfect place to immerse yourself in spectacular sceneries with an emphasis on elegant simplicity and top-notch cuisine.

  • Company Name: Fat Fish
  • Address: Calangute , Goa
  • Email: hrvalleymeadows@gmail.com
Jobs Position Information
  • Job Vacancy:
    General Manager
  • Salary Offered
  • Experience
    10+ Years
  • Location
    Calangute , Goa
  • Jobs Type
    Full Time
  • Vacancy
  • Date Posted

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