Helpdesk Management • Manage the helpdesk (before you think to Instagram it.) • Become a PHD on helpdesk management SOPs. • Greet guests with warm smiles (just don’t make it creepy). Assist them useful info like when the happy hour is, or which promo is a family favorite (hopefully, without sounding like bank salesperson.) Customer Delight • Ensure you handle guest complaints and concerns as fast and efficiently as a Jaspreet Bumrah yorker. • Ask (not interrogate) the guest about their experience. Collate and share the same with the reporting manager. • Keep an eagle eye on safety and cleanliness standards. Chat and coordinate to ensure nothing falls below par.

Food & Brewery

• Company Name: iSTATAM
• Address: Bangalore , Karnataka
• Email: hr@istatam.com