Job Responsibilities: - Consistently offer professional, friendly and engaging service - Assist guests regarding check-in, guest room escort, check-out in an informative and helpful way - Follow hotel policies, procedures and service standards - Have full knowledge of room types and promotions - Other duties as assigned Job Qualifications: - Previous service experience an asset - Excellent communication and organizational skills. - Strong interpersonal and problem solving abilities. - Highly responsible & reliable. - Ability to work with fellow colleagues as a team. - Ability to focus attention on guest needs.