Full Time
  • Calangute , Goa


Fat Fish

Jobs Description

Guest Service: Provide warm, welcoming, and personalized service to guests, greeting them upon arrival, assisting with seating arrangements, and attending to their needs throughout the dining experience. Table Management: Supervise the seating of guests, ensuring optimal table rotation, maximizing seating capacity, and maintaining a balanced workload for servers. Order Taking: Take and accurately record guests' food and beverage orders, making knowledgeable recommendations based on menu offerings and guest preferences. Communication: Serve as the primary point of contact between guests and the front-of-house and kitchen teams, relaying orders, special requests, and feedback promptly and efficiently. Service Coordination: Coordinate with servers, bussers, and other front-of-house staff to ensure smooth and timely service delivery, addressing any issues or delays promptly to minimize guest inconvenience. Menu Knowledge: Possess in-depth knowledge of the restaurant's menu offerings, including ingredients, preparation methods, and beverage selections, to answer guest inquiries and provide recommendations. Upselling: Proactively promote additional menu items, specials, and beverages to enhance the guest experience and increase revenue generation. Problem Resolution: Anticipate and resolve guest concerns or complaints in a professional and diplomatic manner, demonstrating empathy, active listening, and a commitment to guest satisfaction. Training and Development: Provide guidance, support, and training to front-of-house staff, including servers and bussers, to ensure consistency in service standards, product knowledge, and professionalism. Quality Assurance: Monitor the cleanliness, organization, and ambiance of the dining area, ensuring adherence to hygiene and sanitation standards and promptly addressing any maintenance or cleanliness issues. Qualifications: Previous experience in a similar role in the hospitality industry, preferably in a high-end restaurant or fine dining establishment. Strong interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and management. Exceptional customer service skills, with a genuine passion for exceeding guest expectations and creating memorable dining experiences. Knowledge of food and beverage operations, including menu items, wine pairing, and service standards. Ability to multitask, prioritize tasks, and remain calm under pressure in a fast-paced environment. Attention to detail and a commitment to maintaining high standards of cleanliness, presentation, and professionalism. Flexibility to work evenings, weekends, and holidays as required by the restaurant's operating hours.

Company Profile

Valley Meadows Farm is a beautiful haven nestled in the charming Goa. It’s a perfect place to immerse yourself in spectacular sceneries with an emphasis on elegant simplicity and top-notch cuisine.

  • Company Name: Fat Fish
  • Address: Calangute , Goa
  • Email: hrvalleymeadows@gmail.com
Jobs Position Information
  • Job Vacancy:
  • Salary Offered
  • Experience
    3-4 Years
  • Location
    Calangute , Goa
  • Jobs Type
    Full Time
  • Vacancy
  • Date Posted

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