• Always greet and welcome guests promptly in a warm and friendly manner. • Always thank and give fond farewell to guests conveying anticipation for their next visit. • Assist guest with table reservation. • Assist guest while seating. • Ensure guest are serviced within specified time. • Has a good knowledge of menu and presentation standards. • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. • Able to answer any questions regarding menu and assist with menu selections. • Able to anticipate any unexpected guest need and reacts promptly and tactfully. • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm. • Maintain cleanliness of work areas, china, glass, etc. throughout the shift. • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. • Present accurate final bill to guest and process payment. • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. • Ensures that hotel brand standards and SOP's are consistently implemented. • Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
Hotel Jewel of Chembur is a hospitality company with a strength of 150 employees. We have 5 brands and is located at Chembur. We are centrally located in Mumbai well connected to important business and entertainment hubs with convenient traveling. With an inventory of 38 Rooms and a full–suite of business services, Hotel Jewel of Chembur is ideal for business travelers to Mumbai. The Hotel has two dining options including ‘Via Bombay’ serving the best of all cultures in Bombay in a Retro 80's Chic ambience and ‘Le Café’ which is an All-Day dining cafe offering European Gourmet Cuisine, stationed on the 1st floor of the Hotel. For Events and Business conference we have three different Banquet space namely Jewel room for personalized events and business meetings that can accommodate 50 – 80 people, a conference room which is an ideal space to host your board meetings and a Rooftop which has a capacity to cater upto 300 pax all our banquets are well equipped with all the modern audio-visual facilities needed to make your meetings and events a success.