• Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures. • Timely attend all the telephone calls using clear and professional language, and answer telephone etiquette. • Answer phone, direct to appropriate person and / or take messages. • Assist with typing of the banquet and sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, and Memos etc. • Promptly respond to all inquires • Compose, publish and distribute banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in serving banquet function. • Work with management and other heads of departments at all times and assist carrying out in special requirements and duties necessary in adding to the guest’s general comfort and wellbeing. • Distribute promptly to all departments about notice of any change in the banquet event order (BEO) / Banquet Function Plan(FP) • Prepare signage and menu items for all banquet events functions. • Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
Hotel Kalasagar is strategically located on the Mumbai-Pune road at Kasarwadi, Pune. It houses 80 exquisitely decorated Executive, Deluxe and Super Deluxe rooms, range of Banqueting venues, an exotic Pure Veg & Non-veg Multi-cuisine Restaurants, a state-of- the-art Heath club and Swimming pool. It is one of the best hotels in Kasarwadi, Pune.